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How do I change my delivery address?

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form on the link below and we will reply as soon as possible.

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Due to how we process your order, once your order is placed your address can't be changed. Please take extra care when entering your address details. 

Your testing kit(s) will be delivered within 3-7 business days of your order being placed. 

If you have used an incorrect address and have no way of retrieving your delivery, then please contact us as soon as possible using this form and we'll look into this for you.

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© 2017-2023 Chronomics Inc. Hurdle is a trademark of Chronomics Inc. All rights reserved.

Our Services and Results Are Not a Substitute for Medical Judgement. The services, bio-infrastructure, test kits and test results are not intended as a substitute for any medical advice or professional judgement of health status. Chronomics does not provide medical advice, nor directly administer any diagnostic medical tests, prescriptions, or other healthcare interventions. Chronomics makes no endorsement or representation as to the accreditation, licensing or good-standing of any healthcare provider under applicable laws. Recipients of the services and test results should exercise (or obtain) professional judgement in evaluating the test results when undertaking any course of action or inaction based on the test results.

Disclaimer. Except as prohibited by applicable law, Chronomics (and its group, affiliates and representatives) expressly disclaims any and all liability for any consequential, indirect, incidental, special or exemplary damages, including without limitation any loss of revenues or profits or any loss of use of data, arising out of or connected in any way with the services, bio-infrastructure, test kits or test result; and Chronomics shall not be liable for acts, omissions or conduct of any third party (including without limitation any laboratories, healthcare providers, clinicians, contractors or otherwise) from the risk of harm or any damages from the services rendered or test kits manufactured, distributed, dispensed or sold by any third party. As-Is. Except as prohibited by applicable law, the services, bio-infrastructure, test kits and test results that are made available through or via Chronomics are provided ‘as-is’ and without any warranty, representations, assurances, or guarantees of any kind whatsoever, whether express or implied (either in fact or by operation of law).

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