How do I change my delivery address?
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
Please fill out the contact form on the link below and we will reply as soon as possible.
Due to how we process your order, once your order is placed your address can't be changed. Please take extra care when entering your address details.
Your testing kit(s) will be delivered within 3-7 business days of your order being placed.
If you have used an incorrect address and have no way of retrieving your delivery, then please contact us as soon as possible using this form and we'll look into this for you.