How do I request a replacement or refund?

Please see: https://www.chronomics.com/terms-conditions/.

 

Refunds

For more information regarding refunds, please carefully read our refund policy.

Replacements

If you've received a testing kit from us with incorrect or incomplete items, or if there's been a problem with your delivery and you need a replacement testing kit, please fill out the form below:

Please note: This form is for replacements only, if your query is relating to anything else please contact us here.