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IMPORTANT INFORMATION ABOUT OUR TESTS

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form on the link below and we will reply as soon as possible.

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  • About our Tests
  • Orders, Deliveries & Replacements
  • Taking & Registering the Test
  • Returning the Sample
  • Results
+ More

Our tests are subject to our Terms and Conditions 
(https://www.chronomics.com/terms-conditions/) Privacy Policy 
(https://www.chronomics.com/privacy-policy/) and Cookie Policy 
(https://www.chronomics.com/cookie-policy/). It is your responsibility to read these carefully.

Our Tests and Services Are Not A Substitute For Medical Judgement. THE SERVICES, TEST KITS AND TEST RESULTS ARE NOT INTENDED AS A SUBSTITUTE FOR ANY MEDICAL ADVICE OR PROFESSIONAL JUDGEMENT OF HEALTH STATUS. CHRONOMICS DOES NOT PROVIDE MEDICAL ADVICE, NOR ADMINISTER ANY DIAGNOSTIC MEDICAL TESTS, PRESCRIPTIONS, OR OTHER HEALTHCARE INTERVENTIONS. CHRONOMICS MAKES NO ENDORSEMENT OR REPRESENTATION AS TO THE ACCREDITATION, LICENSING OR GOOD-STANDING OF ANY HEALTHCARE PROVIDER UNDER APPLICABLE LAWS. BY USING OUR SERVICES AND TESTS, YOU ACKNOWLEDGE AND AGREE THAT YOU AND YOUR HEALTHCARE PROVIDER ARE RESPONSIBLE TO EVALUATE THE TEST RESULTS AND INFORMATION OTHERWISE PROVIDED THROUGH THE SERVICES, TEST KITS AND RESULTS. YOU ACKNOWLEDGE AND AGREE YOU SHOULD OBTAIN PROFESSIONAL JUDGEMENT IN EVALUATING ANY RESULTS OR INFORMATION ASSOCIATED WITH THE SERVICES AND TEST KITS OR SERVICES WHEN UNDERTAKING ANY COURSE OF ACTION OR INACTION BASED ON THE TEST RESULTS. YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT CHRONOMICS AND ITS REPRESENTATIVES SHALL NOT BE LIABLE FOR ACTS, OMISSIONS OR CONDUCT OF ANY THIRD PARTY (INCLUDING WITHOUT LIMITATION ANY LABORATORIES, HEALTHCARE PROVIDERS, CLINICIANS, CONTRACTORS OR OTHERWISE), AND/OR FROM THE RISK OF HARM OR ANY DAMAGES FROM THE SERVICES RENDERED OR FROM TEST KITS MANUFACTURED, DISTRIBUTED, DISPENSED OR SOLD BY ANY THIRD PARTY.

ALWAYS CONSULT YOUR HEALTHCARE PROVIDER OR DOCTOR IMMEDIATELY IF YOU FEEL ILL OR HAVE ANY SYMPTOMS, QUESTIONS OR CONCERNS. IT IS RECOMMENDED THAT YOU DISCUSS YOUR RESULTS WITH YOUR HEALTHCARE PROVIDER OR DOCTOR. 

YOUR TEST RESULTS ARE NOT SENT TO YOUR DOCTOR OR HEALTHCARE PROVIDER. IT IS YOUR RESPONSIBILITY TO SHARE YOUR RESULTS WITH ANYONE YOU WISH TO SEE YOUR RESULTS.

You Must Follow the Instructions
In order for your results to be properly processed, it is critical that you follow the instructions in your test kit exactly as written.

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© 2017-2023 Chronomics Inc. Hurdle is a trademark of Chronomics Inc. All rights reserved.

Our Services and Results Are Not a Substitute for Medical Judgement. The services, bio-infrastructure, test kits and test results are not intended as a substitute for any medical advice or professional judgement of health status. Chronomics does not provide medical advice, nor directly administer any diagnostic medical tests, prescriptions, or other healthcare interventions. Chronomics makes no endorsement or representation as to the accreditation, licensing or good-standing of any healthcare provider under applicable laws. Recipients of the services and test results should exercise (or obtain) professional judgement in evaluating the test results when undertaking any course of action or inaction based on the test results.

Disclaimer. Except as prohibited by applicable law, Chronomics (and its group, affiliates and representatives) expressly disclaims any and all liability for any consequential, indirect, incidental, special or exemplary damages, including without limitation any loss of revenues or profits or any loss of use of data, arising out of or connected in any way with the services, bio-infrastructure, test kits or test result; and Chronomics shall not be liable for acts, omissions or conduct of any third party (including without limitation any laboratories, healthcare providers, clinicians, contractors or otherwise) from the risk of harm or any damages from the services rendered or test kits manufactured, distributed, dispensed or sold by any third party. As-Is. Except as prohibited by applicable law, the services, bio-infrastructure, test kits and test results that are made available through or via Chronomics are provided ‘as-is’ and without any warranty, representations, assurances, or guarantees of any kind whatsoever, whether express or implied (either in fact or by operation of law).

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