How do I request a replacement or refund?
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
Please fill out the contact form on the link below and we will reply as soon as possible.
Please see https://www.chronomics.com/terms-conditions/.
For more information regarding refunds, please carefully read our refund policy.
If you've received a testing kit from us with incorrect or incomplete items, or if there's been a problem with your delivery and you need a replacement testing kit, please fill out the form below:
Please note: This form is for replacements only, if your query is relating to anything else please contact us here.